Billing, subscriptions and refunds
Contact us about a payment, subscription, cancellation or refund request.
Contact billing supportCustomer support
Contact ProblemPilot Support
Get help with your account, payments, subscriptions or using ProblemPilot.
ProblemPilot Support
contactproblempilot@gmail.comWe will review your message and respond as soon as reasonably possible.
Do not send passwords, verification codes, full card numbers or other highly sensitive information by email.
How can we help?
Account access
Get help signing in, accessing your account or updating account details.
Get account helpTechnical problem
Report something that is not loading, saving or working as expected.
Report a technical problemPrivacy and account deletion
Ask a privacy question or request help deleting your ProblemPilot account.
Contact privacy supportRequesting a refund
To help us review your request, include:
- the email address used for the payment;
- the approximate payment date;
- the plan or purchase involved;
- the reason for your request.
Refund requests are reviewed individually. Contacting support does not guarantee that a refund will be approved.