Practical AI help for everyday problems

Turn a stressful problem into a clear next step.

Tell ProblemPilot what happened and get a practical first action straight away. Save the case to organise evidence, prepare messages and manage every follow-up in one place.

No account needed for your first scanReview every draft before anything is sentKeep evidence, replies and deadlines togetherGuidance linked to country-specific sources

What happened?

Describe the situation in your own words. You do not need to know the correct legal or technical terms.

Do not include passwords, PINs or full payment-card details.3,000 characters remaining

Choose the closest match

No account or payment card is needed for your initial problem scan.

Private evidence storage
Case-based organisation
Clear safety boundaries
Country-specific sources

Problems we help with

One place for the problems that usually create ten open tabs.

Start with the situation in front of you. ProblemPilot organises the facts, recommends the next useful action and keeps the case moving.

Money and billing

Unexpected charges, duplicate payments and account disputes.

Purchases and refunds

Faulty items, missing refunds and seller communication.

Deliveries and missing orders

Missing parcels, delivery disputes and replacement requests.

Subscriptions and cancellations

Renewals, cancellation problems and charges that should have stopped.

Housing and repairs

Repair requests, landlord communication and evidence timelines.

Work and employment

Pay, leave, references, HR communication and workplace records.

Education and university

Enrolment, fees, assessments, appeals and administrative delays.

Digital safety and scams

Suspicious messages, account concerns and safer verification steps.

How it works

From messy details to a manageable case.

  1. 01

    Explain the situation

    Describe what happened and add any important dates, messages or documents you already have.

  2. 02

    Get a clear action plan

    ProblemPilot organises the facts, highlights missing information and recommends the most useful next action.

  3. 03

    Keep the case moving

    Save evidence, prepare messages, track replies and deadlines, and keep the complete timeline in one place.

Inside a ProblemPilot case

See what keeps the case moving.

A case keeps the next action, evidence, draft messages, reminders and reply analysis in one place. The example below shows representative content, not a customer outcome.

Your next action

Action required

Send a written request for a tracked replacement or full refund.

Include order BC-27419 and attach the delivery screenshot already saved as evidence.

Draft message

Ready to review

“I am writing about order BC-27419, which is marked as delivered although it did not arrive...”

Editable before sendingEvidence referenced

Dated timeline

Latest first
29 JulSeller reply analysed
28 JulFollow-up reminder added
27 JulDelivery screenshot uploaded

Evidence checklist

Order confirmation

Delivery screenshot

Seller conversation

Upcoming reminder

31 Jul

Check for a replacement or refund response.

Reply analysis

Answered: The seller confirmed an investigation.

Still needed: A replacement or refund timescale.

Overview example view selected.

Clear next stepsEvidence organisationDrafts and reply analysisTimelines and remindersCountry-specific guidanceShared family cases — coming soon

Safety and privacy

Clear boundaries. Your information stays yours.

Only add information that is relevant to the case. Never enter passwords, PINs or full payment-card details.

Read our safety approach

Clear service boundaries

ProblemPilot provides information and organisational support. It is not a law firm and does not replace professional legal advice.

Urgent situations

For immediate danger, emergencies or urgent legal deadlines, contact the appropriate emergency service or qualified professional.

Country-specific sources

Guidance is labelled by country and connected to recorded sources. ProblemPilot does not invent official bodies, legal rights or guaranteed deadlines.

Pricing

Choose the support that fits your case.

Start with a free problem scan, purchase support for one case or manage several ongoing cases with a monthly plan.

Continue with Plus

ProblemPilot Plus selected

Annual Plus: £59.99 per year · Family plans coming soon · Prices shown in GBP for the UK.

Start with the next step, not another open tab.

Describe what happened and review a practical first action before deciding whether to create a case.

Describe my problem